Frequently Asked Questions (FAQ)
Your questions for me – updated regularly
Do you also offer psychotherapy?
I am currently not offering psychotherapy, as I am legally prohibited from offering any therapy while I am still in training. This will change once I am fully licensed.
I am neither affected by Long Covid nor living a “Covid-safe” lifestyle; can I still benefit from your counselling service?
Of course, you can benefit from counselling even if your problems have nothing to do with Covid or chronic illness. You are welcome to bring up any topics that are on your mind and that you would like to explore together.
I already know you from other contexts, such as social media — can I still book a counselling with you?
Yes, there is no reason why you cannot book a session with me if you follow me on social media or have participated in a “Zoomhain” session.
Is your focus exclusively on Long Covid as a chronic illness?
No, my focus is not limited to Long Covid; it also extends to other conditions such as MS, ME/CFS, fibromyalgia, gastrointestinal disorders, and many others. As you can see from the examples, all these diseases have in common that it often takes years to get a diagnosis and those affected often have to go through a long and difficult journey in the healthcare system.
Do you also offer counselling in English?
Yes, I offer counseling in both German and English.
I live in the USA — can I book a counselling with you?
Unfortunately, it is not currently possible to book a session if you are located in the US. However, if you are a US citizen currently staying in Europe, you are welcome to book a session. The reason for this is that legal regulations in the USA vary from state to state, and I am currently working on figuring out how to make counselling available to you. So, I regretfully have to ask for a little patience here!
I am an EU citizen — can I book a counselling with you?
Yes, you are welcome to book a counselling session with me. This also applies to Great Britain, Northern Ireland, and Switzerland.
Do I have to pay a cancellation fee if I need to cancel my appointment?
Yes, for cancellations made less than 24 hours in advance, I charge a cancellation fee of €100 for individual counselling and €70 for group counselling.
Do I need an app for the counselling?
No, you do not need an app for the sessions; you can join via your web browser. However, I would recommend installing the app if you notice the session lagging or stuttering in the browser.
Why do I have to provide my real name and address in the contact form? Will my data be treated confidentially?
After a session, I will email you an invoice that is only valid if it contains the details you provided.
Will my information be kept confidential?
Yes, your information will be kept confidential. For more information, please see the Privacy Policy.
I urgently need a counselling, but the price is too high for me. Is there a solution?
Please send me an email at info@ccounselling.org and we can discuss what is possible. In general, group counselling is more affordable than individual counselling.
More questions?
If you have any further questions, please feel free to use my contact form to send a non-binding inquiry. You can schedule an appointment with just a few clicks using the booking calendar.